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React and Reply to Messages

In addition to sending new messages, you can interact with existing messages using:

  • Reactions (emoji feedback)
  • Replies (context-based responses)

These tools help keep conversations clear and organized.

React to a Message

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Reactions allow you to respond quickly to a message without sending a new message.

You can use reactions to:

  • Acknowledge a message
  • Show agreement
  • Express emotion
  • Provide quick feedback

How to Add a Reaction

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You can react to a message using the popover menu.

To add a reaction:

  1. Move your mouse over a message.
  2. A popover menu will appear.
  3. Select an emoji from the menu.

The selected emoji will appear attached to the message as a reaction.

Other participants in the conversation can see the reactions.

Removing a Reaction

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To remove your reaction:

  1. Click the emoji reaction you previously added.
  2. The reaction will be removed.

When to Use Reactions

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Reactions are useful for:

  • Quick confirmations (👍)
  • Appreciation (🎉)
  • Agreement (✅)
  • Emotional responses (😄)

Using reactions helps reduce unnecessary messages.

Reply to a Message

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Replies allow you to respond to a specific message while maintaining context.

Replies help:

  • Clarify which message you are responding to
  • Keep discussions organized
  • Reduce confusion in active conversations

How to Reply to a Message

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You can reply to a message in two ways.

Method 1: Using the Context Menu

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  1. Right-click on a message.
  2. A context menu will appear.
  3. Select Reply.
  4. Type your response and send it.

Method 2: Using the Popover Menu

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  1. Move your mouse over a message.
  2. A popover menu will appear.
  3. Select Reply.
  4. Type your message and send it.

Your reply will reference the original message.

Reply Behavior in Conversations

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When replying to a message:

  • The original message will be referenced.
  • Participants can see which message you are replying to.
  • This helps keep discussions organized, especially in active group conversations.

You can also mention users in a reply if needed.

See:
→ Mention Users

Permissions and Restrictions

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You may not be able to react or reply if:

  • Messaging is disabled
  • The conversation is closed
  • You are no longer part of the conversation
  • Role restrictions apply

Best Practices

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  • Use reactions for quick responses.
  • Use replies when responding to a specific message.
  • Keep replies clear and relevant.
  • Avoid excessive reactions in formal discussions.

Common Issues

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I cannot see the reply option

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  • The feature may be restricted by role.
  • The conversation may be closed.

I cannot react with emoji

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  • Messaging permissions may be restricted.
  • The conversation may not allow reactions.

My reply is not linked to a message

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Make sure you selected Reply from the context or popover menu before typing.

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