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Backup & Restore

Certain structural actions inside your school may permanently affect stored data.

Before performing major actions such as:

  • Deleting groups
  • Deleting the school
  • Removing important configurations
  • Transferring ownership

It is important to understand that some actions cannot be undone.

Careful review before performing destructive actions helps prevent accidental data loss.


At the school level:

  • There is no user-controlled backup system
  • Deleted groups cannot be restored
  • Deleted schools cannot be recovered
  • Permanently removed content cannot be automatically retrieved

Deletion actions should always be treated as permanent.


The following actions cannot be undone:

  • Deleting a group
  • Deleting a school
  • Permanently deleting messages
  • Revoking invitation links or codes
  • Structural reconfiguration performed without prior documentation

Always review the action carefully before confirming.


Be especially careful when performing actions such as:

  • Removing large or active groups
  • Cleaning historical discussions
  • Performing large moderation actions
  • Changing leadership roles
  • Transferring school ownership
  • Deleting the entire school

Major structural changes should be deliberate and well reviewed.


Since manual restoration is not available, preventive governance is essential.

Recommended practices include:

  • Review actions carefully before confirming
  • Communicate with stakeholders before deletion
  • Document important administrative decisions
  • Maintain continuity in school leadership
  • Avoid single-person control over destructive permissions
  • Test structural changes in smaller contexts first

Preventive governance is the best protection against accidental data loss.


To reduce operational risk:

  • Limit destructive permissions to trusted roles
  • Avoid broadly granting delete-school permissions
  • Regularly review role permissions
  • Maintain internal documentation about group purposes
  • Use clear naming conventions to avoid deleting the wrong group

See:
Roles & Permissions


If important data is accidentally removed:

  • The data may not be recoverable
  • Contact platform support if assistance is needed
  • Provide detailed information about the action performed

Please note that recovery cannot be guaranteed.


Before deleting or restructuring content, consider:

  • Is this information still valuable?
  • Should the group remain for historical reference?
  • Have relevant members been informed?
  • Could this content be reorganized instead of deleted?

Planning ahead reduces the risk of irreversible loss.


No.

Group deletion permanently removes the group and its messages.


No.

Deleting a school permanently removes all associated data.


Is There Version History for Structural Changes?

Section titled “Is There Version History for Structural Changes?”

No.

Structural changes apply immediately and do not create rollback points.