Conversation Settings
Conversation settings allow authorized users to configure how a group or school group works.
Settings are available only for:
- Group Messages
- School Public Groups
- School Private Groups
Direct Messages (DM) do not have configurable group settings.
Only users with the appropriate permissions can manage group settings.
Settings Structure
Section titled “Settings Structure”Group settings are organized into three sections:
- Overview
- Permissions
- Members
These sections help administrators manage the structure and behavior of the group.
Overview
Section titled “Overview”The Overview section allows you to manage basic information about the group.
You may be able to:
- Change the group image
- Update the group name
- Edit the group description
These changes help clarify the purpose of the group and improve recognition for members.
Changes made in this section are visible to all group members.
Permissions
Section titled “Permissions”The Permissions section controls what actions members can perform within the group.
Administrators can configure permissions such as:
- Who can send messages
- Who can add members
- Who can manage group settings
- Who can share the group link
For school groups, permissions may also be configured based on school roles.
If the school has defined roles, administrators can specify what permissions each role has within the group.
This helps maintain structure and control in larger school communities.
Members
Section titled “Members”The Members section displays the list of users who belong to the group.
From this section you may be able to:
- View all group members
- Search members by name
- Open a member’s profile
- Add new members
- Manage existing members
This section provides tools for managing participation in the group.
Public Group Behavior
Section titled “Public Group Behavior”In Public Groups, the Members section may not appear.
This is because:
- All school members automatically have access to public groups
- Membership is not managed individually
Public groups are designed for school-wide discussions.
Permissions to Manage Settings
Section titled “Permissions to Manage Settings”Only authorized users can access and modify group settings.
Permissions may depend on:
- Group creator
- Assigned moderators
- School administrators
- Role-based permissions
If you do not see the settings panel, you may not have permission to manage the group.
Best Practices
Section titled “Best Practices”- Use clear and descriptive group names.
- Keep group descriptions up to date.
- Configure permissions carefully in large communities.
- Review member lists regularly in private groups.
- Use roles to organize permissions in school groups.
Common Issues
Section titled “Common Issues”I cannot access group settings
Section titled “I cannot access group settings”Possible reasons:
- Your role does not allow it
- The group restricts management permissions
- The school administrator controls the settings
I cannot see the Members section
Section titled “I cannot see the Members section”The group may be a Public Group.
Public groups automatically include all school members, so the member list may not be shown.