Find Messages in a Conversation
You can search messages inside a conversation to quickly locate specific discussions or information.
Searching is useful when:
- Conversations contain many messages
- You need to find a specific keyword
- You want to revisit a previous discussion
How Message Search Works
Section titled “How Message Search Works”Message search is available in the Info panel located on the right side of the conversation.
To search messages:
- Open a conversation.
- Open the Info panel on the right side.
- Select Search Messages.
- Enter a keyword in the search field.
The Info panel will switch to the Search Messages panel.
Search Messages Panel
Section titled “Search Messages Panel”The Search Messages panel contains:
- A search field at the top
- A list of matching messages below the search field
When you type a keyword, the system searches messages within the current conversation.
Search results update based on the keyword you enter.
Sorting Search Results
Section titled “Sorting Search Results”Search results can be sorted in three ways:
- Latest – newest matching messages first
- Oldest – oldest matching messages first
- Relevance – messages most closely matching the keyword
Sorting helps you quickly locate the most useful result.
Opening a Search Result
Section titled “Opening a Search Result”Each search result represents a message in the conversation.
When you click a result:
- The main message view will jump to that message.
- The message will appear highlighted or selected in the conversation.
This allows you to immediately see the message in its original context.
Search Scope
Section titled “Search Scope”Search results include:
- Only messages from the current conversation
- Only messages visible to you
Search does not include:
- Messages from other conversations
- Conversations you are not part of
To search across conversations, see:
→ Search and Filter Conversations
Tips for Better Search
Section titled “Tips for Better Search”- Use specific keywords.
- Search using unique words from the message.
- Try different keywords if results are limited.
Common Issues
Section titled “Common Issues”I cannot find a message
Section titled “I cannot find a message”Possible reasons:
- The keyword may not match the message.
- The message may be in another conversation.
- The message may have been deleted.
No search results appear
Section titled “No search results appear”- Check the spelling of your keyword.
- Try using a shorter or more general keyword.