Report Content

Members can report messages inside groups if they believe the content:

Violates school policies
Violates Hischool platform rules
Contains harassment or abuse
Contains harmful or inappropriate material
Disrupts learning or collaboration

Reporting helps maintain a safe, respectful, and productive environment.

Who Can Report Content?

Any member of the school can report messages inside groups.

Reporting is a responsibility — not a punishment tool.

It should only be used when content clearly violates rules or community standards.

What Can Be Reported?

Members may report:

Messages in public groups
Messages in private groups (if they are members)
Inappropriate attachments or shared files
Harmful links or embedded content

Reports should be related to rule violations.

See:
→ School Policies

When to Report a Message

You should report a message if it includes:

Harassment or bullying
Hate speech
Threats or intimidation
Explicit or harmful material
Spam or malicious links
Repeated disruption of discussions
Academic misconduct (if defined in school policy)

Do not report content simply because you disagree with someone’s opinion.

How to Report Content

To report a message:

Locate the message in the group.
Open the message options menu ( … ).
Select Report.
Choose a reason for the report.
Submit the report.

Reports are sent to authorized moderators or school administrators.

What Happens After a Report?

After a report is submitted:

Moderators receive a notification.
The reported message is reviewed.
The surrounding discussion context may also be examined.
Moderators determine whether a rule violation occurred.

Possible outcomes include:

No action
Warning issued to the member
Message removed
Temporary restriction
Member removed or banned

See:
→ Banned Users

Confidentiality

Reports are handled privately.

The reported member cannot see:

Who submitted the report
Internal moderation discussions
Review notes from moderators

Moderators should treat reports with confidentiality and professionalism.

False or Malicious Reporting

Submitting reports intentionally without valid reason:

Disrupts moderation processes
May violate school policies
Can lead to disciplinary action

Reports should always be submitted honestly and responsibly.

School-Level vs Platform-Level Violations

There are two levels of rule enforcement.

School Policy Violations

Handled internally by school moderators.

Defined in:
→ School Policies

Platform Policy Violations

Severe cases may escalate to platform-level moderation.

Examples include:

Severe harassment
Illegal content
Coordinated abuse
Repeated harmful behavior across schools

Moderator Responsibilities

Moderators reviewing reports should:

Review the full conversation context
Apply policies consistently
Avoid bias or favoritism
Document serious moderation decisions
Escalate severe violations if required

Moderation actions should be fair and proportional.

Best Practices for Schools

Encourage respectful communication.
Clearly define reporting guidelines.
Train moderators in consistent enforcement.
Avoid overreacting to minor conflicts.
Maintain transparency about rules and policies.

A healthy reporting culture builds long-term trust in the community.

Common Questions

Can members see if their report was accepted?

Report outcomes may not always be shared publicly.

Moderation decisions are usually handled internally.

Can a report automatically ban a user?

No.

Reports trigger a review process.
Moderators decide the appropriate action.

Can reported content be deleted immediately?

Yes.

Moderators may remove content if it clearly violates rules or poses immediate harm.